Information We Collect
We ask for details that help us understand the furniture, plan the visit and reach you if arrangements change. Share only what's needed.
Contact details
Your name, phone number and email address let us prepare a quote and confirm the appointment.
Property and access
We may need the service address, floor, lift access and parking notes to plan arrival and carry-in.
Furniture details
Product names, retailer links, photos and item quantities help us identify the assembly work before the visit.
Communications
We keep relevant messages from forms, calls and email, including appointment confirmations and service follow-up.
How Information Is Used and Shared
Your information helps us handle the booking you asked us to arrange. We limit access to people and providers involved in that work.
Used to arrange your service
- Prepare a quote based on the furniture and assembly details you provide.
- Confirm a suitable appointment and coordinate the installation visit.
- Contact you about access, changes or follow-up relating to the job.
Shared with care
We may share relevant details with service providers that support bookings, such as scheduling or messaging tools. They receive information needed for that task.
We don't sell personal information for third-party marketing. We may disclose information when required by law or a lawful authority.
See the purposes in more detail
- Assessing the items, product links and quantities in a quote request.
- Planning travel, building entry and the work expected at the property.
- Keeping a record of booking decisions and service communications.
Retention and Security
We keep information for as long as it is needed to deliver the service, manage records and meet applicable legal obligations. Access is limited to team members and providers who need it for their work.
Reasonable technical and organisational measures are used to protect stored information. No online method can promise absolute security.
Keep payment card details out of messages
Please don't send full payment card numbers or security codes by email or messaging. Furniture photos and product links are useful; sensitive payment details aren't needed for an assembly quote.
Your Rights and Choices
You can contact us about the personal information connected with your booking. Requests may depend on the service status and applicable record-keeping duties.
Request access
Ask what personal information we hold about you and how it has been used or shared, where applicable.
Ask about accessCorrect a detail
Tell us if your contact, property or booking information is inaccurate or incomplete.
Request a correctionAsk about deletion
You may request deletion when there is no active service or legal reason to retain the information.
Make a deletion requestChange optional messages
You can withdraw consent for optional communications. Service-related messages may still be needed for an active booking.
Update your preferenceThese requests are handled with Singapore's personal data protection requirements in mind. We may need to verify your identity before responding.
Questions About Your Data?
Contact us to ask about this privacy policy or make a request. We aim to respond within a reasonable period and may ask for details to confirm your identity.
Bai & Boey Furniture Set Up reviews this policy as its services change. This summary is written for a Singapore-based service and should be reviewed by local legal counsel.
Contact Us About Your Data